GENERAl

 

WHY CHOOSE US?

safebear courses are designed against the latest industry-recognised security standards. They are developed in partnership with our practicing experts to ensure they remain current.


WHO TEACHES YOUR COURSES?

safebear is proud of the quality of its instructors. All our instructors are practicing experts, an approach that keeps us up-to-date with the latest advances in the industry. Because all our instructors are actively engaged with customers' security needs, the trainer for your course may not be assigned until close to your course date. Don't worry, all our instructors are trained in the course they will be teaching you and will ensure you get the training you need.


Do safebear provide other services in addition to training courses?

safebear offer a range of related services - details can be found here.

 

Admin and Bookings

 

How do I book a place on a training course?

Booking a course is easy - visit our course page and follow the instructions or give us a call on:

02921 280 321


How do I know if I've been accepted onto a course after submitting my booking form?

One of the team will be in touch to confirm your place and send joining instructions. This will have all the information you need to attend the course. If you have any further questions, don't hesitate to get in touch.


What if I need to cancel, postpone or make a substitute for my confirmed delegate place?

Simply email the Education Team, including the booking confirmation number provided your joining instructions with your request. Cancelling within 11-20 days will incur charges of 50% of the course cost, and cancelling less than 10 days before will incur the full cost of the course. Courses can be rescheduled at any time, but attendance must be within six months of the original course.

 

What are the T&Cs?

Our Terms and Conditions can be found here.

 

Payment and Funding

 

How can I pay for my course?

Card payments can be taken by booking online. Alternatively, on receipt of a signed booking confirmation form an invoice will be sent for immediate payment. Cheques should be made payable to SafeBear Limited. Payments may also be made by direct bank transfer. All payments must be made in UK Pounds Sterling. VAT is payable for all courses delivered in the UK, unless booked and paid for by a company outside of the EU or if booked and paid for by a company that can provide their EU VAT number.